ABOUT THE ROLEThe Bakery Operations Manager will be responsible for the overall day-to-dayoperation and performance of the bakery, ensuring that production, people,inventory, quality, sales fulfilment, equipment and costs are effectively managed. This is a hands-on management position for an individual who can bring structure,discipline, accountability and commercial focus to a busy bakery operation. The successful […]
ABOUT THE ROLE
The Bakery Operations Manager will be responsible for the overall day-to-day
operation and performance of the bakery, ensuring that production, people,
inventory, quality, sales fulfilment, equipment and costs are effectively managed.
This is a hands-on management position for an individual who can bring structure,
discipline, accountability and commercial focus to a busy bakery operation.
The successful candidate will be expected to take ownership of the bakery’s
performance, identify operational weaknesses, improve processes, control costs and wastage, strengthen inventory and cash controls, and ensure that company assets and products are properly protected.
A key priority of the role will be to establish a culture where every product, raw
material, transaction, employee and company asset is properly accounted for.
KEY RESPONSIBILITIES
Bakery Operations & Production
Manage the bakery’s daily production activities, ensuring that production plans are
properly prepared and executed according to customer demand and business
requirements. The Manager will oversee production schedules, recipes, product
quality, production volumes, staffing and workflow, while continuously identifying
ways to improve efficiency and reduce downtime and wastage.
The role will ensure that the bakery consistently produces quality products at the
right cost and in the required quantities.
Inventory, Stock & Loss Control
Take ownership of all bakery inventory and ensure that raw materials, packaging,
finished products and other supplies are properly received, stored, issued and
reconciled.
The Manager will establish strong controls around stock movement and conduct
regular physical checks to identify discrepancies. Any unexplained shortage, wastage or variance must be investigated and escalated appropriately.
The Manager will also be responsible for implementing practical measures to
prevent theft, unauthorised stock movement, fraud and avoidable losses.
People & Performance Management
Lead and manage the bakery workforce, ensuring that employees understand their
responsibilities and are held accountable for performance, attendance, conduct and productivity.
The Manager will establish clear work standards, supervise staff, address poor
performance and misconduct, identify training needs and build a disciplined and
productive team.
Cost & Financial Management
Monitor the bakery’s operating costs and work closely with Finance and the Owner to ensure that expenditure is properly controlled.
This includes monitoring raw material consumption, production costs, wastage,
utilities, maintenance, labour and other operating expenses. The Manager will
investigate unusual variances and identify opportunities to improve margins without compromising product quality.
Procurement & Supplier Management
Oversee the operational aspects of purchasing and supplier management, ensuring that materials are purchased at competitive prices, meet required quality standards and are properly received and accounted for.
The Manager will ensure that procurement follows approved processes and that no unauthorised purchases or supplier arrangements take place.
Quality, Hygiene & Food Safety
Ensure that the bakery maintains high standards of product quality, cleanliness,
hygiene and food safety. The Manager will ensure that employees follow established procedures, production areas are properly maintained and any quality or safetyissues are addressed immediately.
Sales Fulfilment & Distribution
Work closely with the sales and commercial team to ensure that customer orders are produced and delivered accurately and on time.
The Manager will monitor finished goods, dispatch, deliveries, returns and customer complaints and ensure that product movement is properly reconciled from production through to sale.
Equipment, Maintenance & Security
Ensure that bakery equipment, machinery, vehicles and other company assets are
properly used, maintained and protected.
The Manager will establish preventative maintenance routines, minimise equipment downtime and ensure that appropriate security and access controls are in place across the bakery.
Systems, SOPs & Reporting
Develop and implement practical Standard Operating Procedures covering
production, inventory, purchasing, cash handling, hygiene, dispatch, maintenance,
security and other critical bakery activities.
The Manager will also introduce clear daily and weekly reporting, KPIs and
performance reviews so that the Owner has accurate visibility of the bakery’s
performance.
KEY PERFORMANCE INDICATORS
Success in this role will be measured through improvements in:
● Production efficiency and output
● Product quality and consistency
● Raw material and inventory variance
● Wastage and production losses
● Theft and unexplained losses
● Cost per product
● Gross margin and operating costs
● Order fulfilment and delivery performance
● Staff productivity and attendance
● Equipment downtime
● Customer complaints and returns
● Compliance with SOPs and hygiene standards
EXPERIENCE & QUALIFICATIONS
The ideal candidate should have 5–10 years of relevant management experience, preferably within bakery, food production, FMCG, manufacturing, hospitality or another high-volume production environment.
Experience managing production teams, inventory, procurement, cost controls and
operational processes is essential.
Experience in a business undergoing operational restructuring or turnaround will be highly advantageous.
A Bachelor’s degree in Business Administration, Operations Management, Food
Science, Engineering, Hospitality Management or a related field is preferred.
IDEAL PERSONAL PROFILE
The successful candidate must be:
Firm, hands-on, commercially minded, highly organised, observant, ethical,
accountable and results-driven.
They must be comfortable challenging poor performance, investigating
discrepancies and making difficult operational decisions.
Most importantly, this person must be a manager who takes ownership rather than
someone who simply supervises staff.
CORE MANDATE
Run the bakery efficiently, protect its assets, eliminate operational leakages, build an accountable team, control costs and create a disciplined operation capable of
consistently delivering quality products profitably.
HOW TO APPLY
Interested candidates should send their resumes to support@apexhrllc.com.
Please use “Bakery Operations Manager – Ilorin” as the subject of the email.